Members' FAQ
General Questions
For the main set of activities, just click on the 'Framework Fixer' and choose the year group you teach (or, if your pupils aren't ready to work at that level, pick a different year).
Remember to check out the Seasonal tab for great activities linked to upcoming events.
TwT 360 is updated constantly. This means that not only do you get access to new content every month, you can also be sure that we work to update activities and information if and when there are changes to the Digital Competence Framework or the curriculum for Wales.
Don't worry, on the Login page just click 'Forgot my Password' or email us at post@twt360.com and we'll reset it for you. (We cannot tell you what your password is as it's encrypted in a way that nobody at TwT 360 has access to it)
Yes we do! Click on the CPD tab above to find out more.
Administrative Questions
Don't worry, on the Login page just click 'Forgot my Password' or email us at post@twt360.com and we'll reset it for you. (We cannot tell you what your password is as it's encrypted in a way that nobody at TwT 360 has access to it)
Yes. The staff member who signed the school up for TwT 360 will receive an email with a link they can share with all staff. That link allows you to create your own account under the school's subscription.
When you have a little over a month left of your 12 month subscription we will send you a new invoice for membership renewal. Ensure that this invoice is paid before the end of your subscription and your membership will continue without disruption.
If you do not wish to renew, simply let us know by emailing post@twt360.com and we will cancel the renewal invoice. You are under no obligation to renew.
Note: If you took out a subscription between March 2019 and March 21st 2020 your subscription will be extended by 5 months due to our decision to make all of our resources free during the Covid-19 school closures.
For schools taking advantage of our free offer, your accounts will be valid until September 1st 2020. Around that date, we will contact you to ask whether or not you wish to continue with a paid subscription.
Your subscription is for a 12 month term. Close to the end of the 12 months you will receive a renewal invoice. If you do not wish to renew, simply let us know by emailing post@twt360.com and your subscription will end when the 12 months is over.
If the renewal invoice is not paid, and you do not tell us that you do not wish to renew then we will suspend your account until you confirm whether you wish to renew or not. There is no obligation to renew.